Assistant Household Underiter
- Reigate
- Posted 9th Feb 2012
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Posted by:
Lloyd Recruitment - Reigate
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Salary:
18500 - 20000
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Job Type:
Permanent
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Address:
70 High Street
Reigate
Surrey
RH2 9AP
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Contact:
01737 221999
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Reference:
Household
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Job Description
Assistant Household Underwriter
Salary: £18500 - £20000 D.O.E
Location: Reigate
This Financial Company based in Reigate are looking for someone to provide an efficient day to day support service for the operational staff.
Main Duties…
- Day to day support to the operational staff across different sites with referral to the Household Underwriter where required
- Assist in maintaining the Underwriting guide including providing information on the most common telephone referrals
- Carry out referral overrides and weekly renewal reviews
- Process enquiries and complete investigations into claims history by liaising with previous insurers
- When necessary investigate competitor’s activity including cover and pricing
- Assist in the production of training bulletins to communicate underwriting changes to operational areas
- Assist in the investigation of underwriting complaints
- Assist in the preparation of technical training material and assist in the training delivery
- Contribute towards changes and revisions to the Home Policy Booklet
- Make daily case-by-case decisions on underwriting issues to support the Customer Services, Sales and Claims teams up to authority level 2. The authority levels range from 1 (highest level) to 4
Skills & Experience
- A MINIMUM of 2 years technical Household Underwriting experience in a head office or broker environment
- Currently studying or with the intension to study towards your certificate of Insurance Practice (CIP)
- Working knowledge of policy terms and conditions and home technical aspects and insurance processing systems
- Knowledge of Financial Ombudsman Services (FOS) and impact on wordings
- Knowledge of assessing flood and other risk areas
- IT Literate: Microsoft Word, Excel & Outlook
- Good interpersonal skills
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